Companies with integrity and strong values rely on the goodwill of their purpose and the exceptional performance of their employees and management at all levels in order to succeed. They also know that when things go badly, a small number of people can adversely impact...
Wells Fargo bank just closed the most important account any company has—the trust account. Not only did they open accounts in customers’ names without their permission and charge them fees for accounts they never asked for, but have now fired over 5,000 employees who more...
As most of you know, for over fifteen years my colleagues and I have been teaching a simple concept we call 100/0, which means 100% responsibility/0% Excuses. Companies all over the world such as Qantas, Intact Insurance, Lockheed Martin, RBC, and Washington Gas are using...
Recently we surveyed our database of 6,000 leaders to ask:"What major concerns consistently show up in your management teams?" After brand reputation, accountability in the workplace was the highest-rated item. Getting others to be accountable, have employees STEP UP and take ownership for results is a...
Purpose is ultimately the engine that drives all success....
How did Sony miss the digital revolution?...
Corporate sustainability is one of the buzz words of our day, especially in the corporate world. Titles such as Chief Sustainability Officer and Corporate Responsibility Director are becoming commonplace. Adopting a culture of sustainability is paramount if a company wants to thrive by staying on...
The No. 1 reason employees hold back from taking initiative is because they feel that their ideas don’t matter because leaders make decisions without asking for input. If you want your team to take a more active role in your business, you need to listen...